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Intercom vs Zendesk What are the differences?

Zendesk vs Intercom: In-Depth Features & Price Comparison If compared to Intercom’s chatbot, Zendesk offers a relatively latest platform that makes support automation possible. So far, the chatbot can transfer chats to agents or resolve less complex queries in seconds. That means all you have to do is add the code to your website and […]

How To Create an Intelligent Chatbot in Python Using the spaCy NLP Library

Natural Language Processing Chatbot: NLP in a Nutshell Agents saw a lighter workload, and the chatbot was able to generate organic responses that mimicked the company’s distinct tone. Today’s top tools evaluate their own automations, detecting which questions customers are asking most frequently and suggesting their own automated responses. All you have to do is […]